Grace Chew

Founder of G Gianna Consultancy Pte Ltd (Singapore)

EMBA (University of Buffalo New York), PhD (International School of Management)

Grace Chew established G Gianna Consultancy Pte Ltd, Singapore in 2010 to provide business management consultancy services in Strategic Management, Intercultural Intelligence, Mergers and Acquisitions, Business Development, Sales and Marketing to companies from USA, Europe, Middle East and China which are looking to expand their wings in Asia. Her career spans 28 years in various senior management positions working with different industries including Airline, Automobile, Hotel, Hospitality, Power Generation, Renewable Energy, Industrial Products, Material Handling and Urban Air Mobility.

Her research was in Critical Success Factors of the Mergers and Acquisitions Performance: Interrelationship of Planning stage (Pre-merger) and Integration Process (Post-merger) for Singapore. She won the “Best Conference Paper” award in EuroMed Business Conference in Lithuania, 2023.

As an educator and a practitioner in the business field, she believes in brain pedagogy to creatively engage and inspire the audience to experience the learning journey and transfer the knowledge to practical real-world scenario. Adopting principles of clear communication, active learning, adaptability, feedback and assessment, inclusiveness, technology integration, critical thinking development and continual improvement. By incorporating these principles to enriching and engaging learning experience that inspire students to actively participate in their own education, research and achieve academic success.

Research Interest

Mergers and Acquisitions, New Mobility Transportation (Urban Air Mobility), Smart City Management, Renewable Energy

Academic Experience

Associate Lecturer (MBA) of ISEG, Paris (2018, 2020)

Associate Lecturer (MBA) of Forbell Institute (2024)

Professional Experience

Since 2019
Gerson Lehrman Group (GLG)
Management Consultant
Dec 2018 – Sep 2021
Volocopter GmbH (Urban Air Mobility) Business Development Consultant
• Developed Go-to-Market strategies and executed business development activities for Asia.
• Successfully launched flight trial in Singapore.
Since 2010 G Gianna Consultancy Pte Ltd
Management Consultant
• Provided consultancy services and execution in strategic planning management, business developments, Go-to-Markets strategies, sales and distribution channels, mergers and acquisitions to MNCs and SMEs.
Jan 2012 – Aug 2012Aggreko (S) Pte Ltd (Power Plant)
Senior Sales Manager
Responsible for all facets of revenue and sales development of the sales and support team.
• Conducted competitor analysis and developed counter strategies to capture market share.
• Formulated strategies and executed growth strategies for S.E. Asia market
2007 - 2010Kohler Power System Asia Pacific (Power Generation)
Regional Manager
• Managed South East Asia, Taiwan, Hong Kong and Bangladesh sales division and distributorship channels.
• Spearheaded the APAC Customer Service team to ensure the fulfilment of order and shipment targets and provided high-level customer service to the internal and external stakeholders.
• Led the Aftermarket Team, providing training and coaching as part of employee engagement strategies and continuous improvement.
2004 – 2007Richmert (S) Pte Ltd (Industrial and Health Care)
Business Unit Manager
• Spearheaded the business units (including material handling, industrial inkjet printer, health care equipment and filming machine) in distributor channels.
• Held P&L responsibility to ensuring a profitable return to the company’s bottom line.
• Successfully managed and directed a team of Sales & Marketing, Customer Service and After Sales Service personnel to achieve the overall achievement of key performance indicator.
2003 – 2004Trans Eurokars Pte Ltd (Automobile) Marketing Manager
• Successfully improved the car sales volume by 20% on 2003.
• Managed and built strong relationship with loyalty customers, media, principals, suppliers and industry representatives.
• Executed and organized numerous successful corporate events and new product launch activities.
2002 – 2003Shangri-La Hotel Limited, Singapore (Hotel)
Loyalty Marketing Manager
• Managed Shang Rewards – Food & Beverage Loyalty Program (19,000 members) to increase the food and beverage outlets’ targets.
• Collaboratively worked with Sales & Marketing, Communication team and Outlet Managers to execute sales & marketing strategies.
2001 – 2002Singapore Airlines Limited – (Airline)
Priority Passenger Relations Manager
• Effectively established and managed strong relationship with high profile member of SIA’s Priority Passengers Club to increase sales and revenue of the airline.

Publications

2017
    • Grace, C. (2017). Critical Success Factor of Mergers and Acquisitions Performance: Interrelationship of Planning Stage (Pre-merger) and Integration Process (Post-merger). 10th Annual Conference of the EuroMed Academy of Business, EuroMed Journal of Business.
2023
    • Grace, C. (2023). Critical Success Factor of Mergers and Acquisitions Performance: Interrelationship of Planning Stage (Pre-merger) and Integration Process (Post-merger). 16th Annual Conference of the EuroMed Academy of Business, EuroMed Journal of Business, 71- 84.

Publications (articles in peer-reviewed journals)

CRITICAL SUCCESS FACTORS OF THE MERGERS AND ACQUISITIONS PERFORMANCE: INTERRELATIONSHIP OF PLANNING STAGE (PRE-MERGER) AND INTEGRATION PROCESS
(POST-MERGER)
Chew, Grace