EIM

Privacy Policy

EIM Ltd. is committed to protect the privacy of its visitors in accordance with the provisions of the General Data Protection Regulation, adopted by the European Council on 8 April 2016 and came into effect on 25 May 2018, repealing and replacing the Data Protection Directive (Directive 95/46/EC). EIM also complies with Data Protection Act as part of Chapter 586 of the Laws of Malta which took effect on 28 May 2018, repeals, and replaces the previous Data Protection Act (Chapter 440 of the Laws of Malta), together with a set of subsidiary legislation regulating sector-specific data protection matters.

EIM is responsible for the processing of your personal data within the meaning of the General Data Protection Regulation ("Data") in accordance with this Privacy Policy and the Cookie/Plug-in Policy. This responsibility means ensuring that your personal data is processed in accordance with applicable data protection law.

Contact details of the sponsoring company and data protection:

EIM Ltd.

Apt 5, 66, Old Theatre Street

Valletta VLT 1427 Malta.

info@eim.education

www.eim.education

 

The underlying Privacy Policy explains the types of data collected and how this information will be used.

When you visit our website your browser automatically transmits the following information to our server:

  • IP address of your end device

  • Information about your browser (e.g. main language, user agent, version)

  • the website you were on immediately before landing on our website

  • the URL or requested file, title of the page displayed

  • the URL of the page that was accessed before the current page

  • link clicks on external domains

  • the date and time of your visit

  • Location of the user

This information is used for the sole purpose of statistical information gathering and demographics relating to the EIM web site, and enables us to determine general visitor patterns and pathways within our pages. This statistical data is then fed back into future design and usability modifications made to the EIM web page. The legal basis for processing this data is Article 6(1)(f) of the General Data Protection Regulation ("GDPR"). Our legitimate interest in the processing of the data follows from the above-mentioned purposes for data processing and the secure, fast and efficient provision of the website as well as the defence against and prosecution of unlawful attacks. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

Registration on our website

You have the option of registering on the website by providing your data. Which personal data is transmitted to the data controller is determined by the respective input mask used for registration, e.g.

  • e-mail address

  • your name

  • your address

  • telephone number

The data provided during registration is used to offer you content or services which, due to the nature of the matter, can only be offered to registered users. The data is also used for statistical purposes. Furthermore, the registration of the data subject (in the data protection declaration generator) can be used to monitor the use of the texts issued by us and protected by copyright, as well as to check the setting of links and the naming of authors, as well as for our own documentation purposes. In addition, we use the data collected via the data protection declaration generator for customer acquisition, in particular for contacting customers by telephone and sending advertising by post and e-mail )Article 6(1) GDPR).

This information will not be supplied to any third party, and will be used for subsequent communications, if indicated by you, the user, at the time of submission. 

Pipedrive: We use Pipedrive as our Customer Relation Management (CRM) for communication and operational work, where all information is collated. If you contact us by e-mail, the data you provide may also be processed in our Customer Relation Management. Like other CRM systems, Pipedrive also stores various user data, such as

  • Name

  • address

  • email address

Google Meets: We use Google Meets for online meetings to handle our communication. This tool is used for an online meeting or consultation with us, e.g. for the purpose of advice on all aspects of your studies. 

Whatsapp: We use the WhatsApp instant messaging service on our website. We use WhatsApp to stay in contact and communicate with you if you wish. We use WhatsApp because of the reliability of the service and because it is the most widely used instant messaging tool in the world. The service is practical and enables uncomplicated and fast communication with you. Whether you use WhatsApp is up to you. You can also communicate with us and receive information by telephone, electronically and/or by post.

In submitting your personal information online, you are agreeing that EIM staff may use your details for the sole purpose of activities with EIM.

Email: If you contact the EIM by email, we keep a record of that correspondence for the purpose of your activities with EIM. We do not add any email addresses of those who communicate with EIM through email to any mailing databases, nor do we pass this to any third party.

Contact numbers: EIM may collect contact numbers through the use of web-based forms and surveys. In submitting your contact number/s online, you are agreeing that University staff may use your details solely for conducting the business of the University, and specifically for the purpose referred to on the web-based form or survey where the contact number/s are submitted.

The contact numbers will not be supplied to any third party, save in the circumstances where the University uses a service provider in order to supply the University alert service, in which event such third party shall be duly bound to keep such numbers confidential and use them only for the purpose of providing such service.

What data subject rights are you entitled to?

You have certain rights under the GDPR:

  • Right to information: You have the right to receive information free of charge at any time about the personal data stored about you, its origin and recipient and the purpose of the data processing;

  • Right to rectification: If your personal data is incorrect or incomplete, you have the right to rectification of your personal data;

  • Right to erasure: this right is also known as "the right to be forgotten" and allows you to request the deletion or removal of your personal data if there is no compelling reason for us to continue using it. This is not a general right to erasure; there are exceptions. For example, we have the right to continue to use your personal data where such use is necessary for compliance with our legal obligations or for the establishment, exercise or defence of legal claims;

  • Right to restrict our use of your data: the right to suspend the use of your personal data or restrict the way in which we can use it. Please note that this right is restricted in certain situations: if we process the personal data that we have collected with your consent, you can only request a restriction in the following cases: (a) the accuracy of the personal data is contested by you; (b) if our processing is unlawful and you do not want your personal data to be erased; (c) if you need the data for legal prosecution or (d) if you have objected to the processing and it is not yet clear whether your legitimate grounds override our legitimate interests. If processing is restricted, we can still store the data, but may not continue to use it. We keep lists of individuals who have requested a restriction on the use of their personal data to ensure that the restriction is honoured;

  • Right to data portability: the right to request that we receive your personal data in a structured, commonly used and machine-readable format in order to transmit this data to another controller without hindrance from us;

  • Right to object: the right to object to the use of your personal data by us

  • Right to information: the right to receive clear, transparent and easily understandable information about how we use your personal data

  • Right to withdraw consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time (however, if you do so, this does not mean that anything we have done with your personal data with your consent up to that point is unlawful). The lawfulness of the data processing carried out up to the point of revocation remains unaffected by the revocation. Exercising these rights is free of charge for you, but you are obliged to provide proof of your identity.

To make a request to us or exercise any of your rights set out in this Privacy Policy and/or lodge a complaint, please contact us by email or letter and we will endeavour to respond within 30 days. Contact details can be found at the end of this Privacy Policy.

Modifications: EIM reserves the right to modify this Privacy Policy at any time. Visitors are invited to consult this Privacy Policy from time to time in order to become aware of any changes. The date when this Policy was last updated is indicated at the end of this Policy.